Northland Systems Guarantee
Northland Systems Inc offers original new network products with 100% guaranteed quality, catering to various clients including resellers, integrators, and end-users.
We provide:
100% Low Price Guarantee:
Northland Systems Inc delivers high-quality products at low wholesale prices.
100% Quality Assurance:
All items are ORIGINAL and GENUINE only.
Free Technical Support:
Our FREE Technical Expert Consultancy Support is available over the phone, by chat, by email, or by logging in remotely.
100% Money Back Guarantee:
Contact our customer service team to exchange or return any product you have purchased from us.
Flexible Secure Payment & Shipment:
Verified authorization: McAfee Secure, VeriSign Secured.
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NorthCare Product Warranty Policy
To enhance after-sales service and build consumer confidence, Northland Systems Inc offers a 3-year warranty for original new products. If end users have already purchased the manufacturers’ services, please adhere to the manufacturers’ warranty policies.
Basic Policy:
- For enterprise-level products that are faulty due to the product quality under normal use, Northland Systems Inc will provide a limited warranty during the 3-year warranty period.
- Consumer devices have a one-year warranty period, with standard accessories covered alongside their host devices. Accessories purchased separately retain their original warranty.
- In case of product failure, please contact Northland Systems Inc after-sales support at +1 800-409-3132 directly. If confirmed to be a hardware issue, our engineers will coordinate with the after-sales service center to assist clients.
- For inquiries about warranty upgrades or extensions, please contact our pre-sales consultation at info@northlandusa.com.
- The warranty period for products is as announced by Northland Systems Inc. For specific warranty information, please refer to our system records.
RMA Policy:
Customers must return defective products according to the terms of the applicable product warranty. Once the return is confirmed, defective parts or machinery must be returned within 10 calendar days. Non-returned parts may incur full list price charges or service denial until resolution.
Exceptions:
- Products not provided by Northland Systems Inc or those replaced by users themselves.
- Normal maintenance or cleaning of the product.
- Consumable materials like shells or connector parts subject to wear and aging.
- Damage caused by misuse, accidents, or unsuitable working environments.
- Damage caused by unauthorized repairs or modifications.
Scope of Warranty:
Global customers purchasing products from Northland Systems Inc.
Special Notes:
The terms above define all responsibilities of Northland Systems Inc concerning the products, replacing all other express or implied warranties. Northland Systems Inc’s liability is limited to product repair/replacement as specified.
Contact Us:
We offer quick reply support via telephone and email, ensuring responses within 12 hours.
Credentials Matter
SUPPORT SERVICE
The declared value of the goods are valid as of the current date
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